Information We Collect

We collect information you provide directly when you interact with our services, such as:

• Contact details (name, email address, mailing address)
• Order information and purchase history
• Account and login details if you create an account
• Communication preferences and correspondence

We also automatically collect data when you visit our website, including:

• Technical details like IP address, browser type, and device information
• Usage patterns and analytics data

How We Use Your Information

Your information helps FILIPPA K operate, improve, and deliver our services. This includes:

• Processing and fulfilling orders
• Communicating about your account, orders, and customer support
• Understanding how our site is used through analytics and cookies

Order Processing & Payment Information

When you place an order, we collect payment and billing information necessary to complete the transaction and process payments securely through our payment providers, including PayPal, Stripe, and credit card networks.

Sensitive payment details are processed by these services and are not stored on our servers in unencrypted form.

Cookies & Analytics

We use cookies and similar tracking technologies to support essential site functions, personalize your experience, and help us understand how visitors interact with our website. You may control cookie preferences through your browser settings.

Email Marketing

If you subscribe to receive email updates, we may send you marketing communications. You can opt out of these messages at any time by following the unsubscribe instructions provided in the email or by managing your preferences with us.

Service Providers

We may share your information with trusted service providers who help us operate our website, process payments, or deliver communications on our behalf. These providers are only permitted to use your information in connection with the services they perform for FILIPPA K.

Data Security

We implement reasonable safeguards intended to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and support business operations.

Your Privacy Rights

You may have rights under applicable law to access, correct, delete, or limit the use of your personal information. If you wish to exercise any rights, please contact us at the email address below.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from individuals in this age group.

International Users

By using our website, you consent to the processing and transfer of your information as described in this policy, even if it occurs outside your home country.

Policy Updates

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent changes. Please review this policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please email us at [email protected]. We are happy to assist with any inquiries regarding how your information is collected and used.