Shipping Information
Shipping Policy
At FILIPPA K, we offer Free Worldwide Shipping on all eligible orders. Our shipping service covers delivery around the globe with no additional shipping fees or charges at checkout.
Order Processing Time
Orders are typically processed within 1–3 business days after your order is placed. Once your order is processed and shipped, you will receive a confirmation email with tracking details.
Estimated Delivery Time
After shipment, delivery usually takes approximately 2–5 business days to reach most destinations. Actual delivery times may vary based on location, customs processing, and local delivery conditions.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 1–3 days after shipment to appear in the carrier’s tracking system. Please allow some time for tracking information to update.
Shipping Destinations
Free Worldwide Shipping allows delivery to most countries around the world. If your location is not supported at checkout, please try selecting another shipping region or contact our support team for assistance.
Customs Duties, Taxes & Government Charges
We include any applicable customs duties, import taxes, brokerage fees, or other government charges as part of our Free Worldwide Shipping service. If any such fees occur during delivery, they will be covered by us, and you will not be charged extra at the point of entry.
Incorrect or Incomplete Address
To help ensure timely delivery, please double-check your shipping address at checkout. We are unable to change the delivery address once an order has been submitted. If you notice an issue with your address after placing an order, contact us as soon as possible so we can advise on next steps.
Lost, Delayed or Damaged Packages
If your package appears lost, delayed beyond the expected delivery window, or arrives damaged, please contact our support team at [email protected]. Provide your order number and any relevant details so we can assist with tracking and resolution.
Contact Us
If you have questions about shipping, international destinations, delivery times, or tracking, please email our customer service team at [email protected]. We are here to help and will respond as quickly as possible.
Note: Shipping timelines may be subject to change during peak periods or holidays. Delivery estimates are provided as guidelines and may vary due to external factors beyond our control.
